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Cancelling Orders
how it all works
You may cancel your order at anytime prior to the order being shipped and receive a FULL refund.
You may also cancel backordered items and receive a full refund for the items placed on backorder.
If you paid via PayPal, when the "Cancel Order" link is used the source of the original payment determines how the refund will be credited.
- If the payment was funded by a bank account, eCheck or Instant Transfer, the refund will be credited to the your PayPal balance
- If the payment was sent using a credit card, refunds are credited to the same credit card account
- If the payment is partially funded by a credit card and the remainder paid using a separate source, the amount paid from the credit card will be credited to that card and the remainder, if any, to the your PayPal account balance
Note:
- Refunds cannot be issued once your order has been shipped.
- Refunds cannot be made electronically after 60 days.
- Due to credit card policy, refunds to credit cards can appear up to 30 days after the refund was completed
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